What are Smart Goals?
SMART goals are specific, measurable, achievable, relevant,
and time-bound goals that are widely used in the workplace.
- Specific:
A specific goal clearly defines what you want to achieve, such as
"increase sales by 20% in Q3."
- Measurable:
The goal should have a metric to track progress, such as a percentage or a
number, making it easier to determine if the goal has been achieved.
- Achievable:
The goal should be challenging, but achievable with effort and resources.
- Relevant:
The goal should align with the organization's objectives and align with
the individual's job responsibilities.
- Time-bound:
The goal should have a deadline, so there is a sense of urgency and a
defined end point.
Using SMART goals helps individuals and organizations set
clear and attainable objectives, track progress, and measure success.
Examples of SMART Goals
- Increase
website traffic by 30% by the end of Q2.
- Launch
a new product in the market within 6 months.
- Reduce
employee turnover rate by 10% within the next 12 months.
- Improve
customer satisfaction scores by 25% in the next 18 months.
- Train
and certify 80% of customer service representatives in conflict resolution
techniques by the end of the year.
- Implement
a new project management system and train all team members within 3
months.
- Increase
sales revenue by 15% in the next financial year.
Providing Training On SMART Goals - Click below for no prep resources (Microsoft and Google Slides):
